Queue Associates
"I just wanted to drop you a line and thank you and the Plumbline staff for all the support you have provided us these past few months.
Linda Contreras has provided exactly what we were looking for regarding the Field Service module. We have been trying to make a sale of this module to a long-time client. The demo requests have been on short notice, and the client was looking for general consulting, with no clear idea of exactly how to apply the functionality. Linda has been extremely responsive, professional and nimble responding to our requests. I don’t want to jinx it, but if the sale goes through, we owe a lot to Linda’s efforts.
Kimberly Bateson has been just as effective supporting our implementation of the IDC rate and government contracting setup at a major client who deals with the Health and Human Services department of the Federal government. Kimberly has been patient, informative and thorough, providing Q with the overall understanding of the application, as well as the information needed to configure the module, establish the rates, and prepare for the reporting. Kimberly has also provided the detail design logic information we needed for everything from expense reporting to labor costing.
As always, Stacie Hertel has been our Tier I support asset, and helps Queue maintain its high customer retention rate, as well as providing important background information that assists us in preparing for sales demos.
And Craig Mokma has enabled us to satisfy client requests for some intricate BP development initiatives. His understanding of ASP, .net and BP specific functions resulted in the delivery of a modification that significantly contributed to Q’s ability to cement our relationship with a valued client.
The professional resources you and Plumbline place at the disposal of our team are exceptional and much appreciated."
Ray Gnall, Principal, Director of Operations, Queue Associates
Ambient Consulting
James Thomas, President of Ambient Consulting, was looking for a custom solution that would allow Solomon users the ability to attach various files types to all of the maintenance screens within Solomon. He approached Plumbline Solutions and requested a quote from the Application Development Consulting Group (ADC) in hopes of finding the “right” solution. Upon advisement from ADC he found that a solution had already been created by another ISV provider, Silverbrook Solutions called Quick Attach which James had just stumbled upon as well. Plumbline’s advice was not to reinvent the wheel as it would take longer to develop and the cost would be higher due to design, development, and testing but to contact Silverbrook. James was pleased to find Plumbline to be so honest and open in their feedback and sent the following remark reiterating his thanks.
”Thank you for being above board in terms of the best route to go.”
James Thomas, President, Ambient Consulting
ITWorks
ITWorks contracted with Plumbline Solutions to develop numerous customizations for their customer due to lack of bandwidth within their Development staffing. These customers had implemented many of the advanced distribution modules and were looking to extend their solution. They were looking for multiple data validation checks as well as just extending functionality in specific areas that were limited within Solomon (i.e. Order Management in multiple companies, message prompts for data entry clerks when inaccurate data was being entered, etc.). Plumbline Solution’s Application Development Consulting (ADC) group was able to deliver the customizations and with the partner’s approval deploy the solutions on the customer’s test and production environments in a timely fashion.
"Our partnership with Plumbline Solutions enabled us to increase the value we delivered to our distribution clients and help them get the most out of their Solomon investment. As a result, our clients view us as a strategic partner integral to the profitability of their business, not just another Microsoft Business Partner. We would not be in that position if it wasn’t for the help of Plumbline Solutions."
Bryan Baggett, ITWorks