How to Reset Microsoft Dynamics SL Business Portal Internet Explorer

There have been various issues in Microsoft Dynamics SL Business Portal; pages not rendering correctly, time entry not saving, general issues that are machine-specific, and so on. The solution is the recently revised IE settings for Business Portal.

Follow these steps to resolve the Dynamics SL Business Portal issues in IE:

1. Add the site to compatibility mode

  • Open Internet Explorer (IE)
  • When IE is open, choose Tools> Compatibility View settings on the left side of the IE menu:
    (If you do not see the Tools option, right-click Home , and then select Menu Bar)
  • Add the site defaulting into the option. It should be your Business Portal address.

2. Add the site to Trusted Sites

  • Open Internet Explorer (IE)
  • When IE is open, choose Tools> Internet Options.
  • Go to the Security tab and click on Trusted Sites
  • Click on the “sites” button
  • Add the URL for Business Portal. If the site is not HTTPS (and is only HTTP) Uncheck the “Require server verification…” checkbox
  • Click Close

3. Allow for the active-X components to create

  • Set the Active-X components to install:
    1. While in the Internet Options property window, Security tab, with Trusted Sites is selected
    2. Select Custom Level…
    3. Scroll to the ActiveX controls and plug-ins section
    4. Make sure the following are enabled:
    1. Automatic prompting for ActiveX controls
    2. Download signed ActiveX controls
    3. Run ActiveX controls and plug-ins
    4. Script ActiveX controls marked safe for scripting

4. Right-Click Internet Explorer and choose “run as administrator…” then browse to your BP site.