Privacy Policy

The Plumbline Consulting, LLC Privacy Policy set forth below governs information we collect from visitors to our websites as well as from our customers.

What information is collected?

The only personally identifiable information Plumbline Consulting collects from visitors to its website is contact information. We collect personal information provided to us through our websites and which includes names, company names, phone numbers, and e-mail addresses. In addition, we collect billing information, including credit card information, from our customers. This information is never sold, rented, or distributed to third parties.

Use of Information

Plumbline Consulting is committed to safeguarding your privacy on-line. Plumbline Consulting will use the personal information it collects to communicate with you. At no time will Plumbline Consulting disclose any personally-identifiable information that it collects from you without your consent. The only uses of this information are for Plumbline Consulting to communicate with you about the services and products it offers, to respond to technical-support questions, and to invoice or bill customers for the provision of agreed-upon services. We will not share your information without your consent, except in the very limited circumstances when we are required to disclose it pursuant to a court order or a subpoena.

Where do we collect information from you?

We collect information from you when you sign up to receive information about Plumbline Consulting’s products and services and when you contact us with technical support questions. At that time, you will be asked to provide certain basic contact information. You will be given the opportunity to provide additional contact information once your account is established. Also, if you contact Plumbline Consulting either via e-mail, telephone, or letter, we may keep a record of the correspondence. Additionally, we collect billing information, including credit card information, from customers who obtain our services pursuant to our User Agreement at

Who is collecting information?

Only Plumbline Consulting is collecting information while you are on our websites or using our services.

Our websites also may provide links to third parties and their websites. We are not responsible for third party websites and how those websites may handle the collection or distribution of information gathered at those sites. We recommend you review the privacy policy of any website you decide to visit. We do not control, and are not responsible for, the content of any other website. The links provided on our websites are there because a person or entity has paid or contracted for the right to have a link.

Does Plumbline Consulting monitor e-mails or other communications?

We do not monitor in advance a user’s communications, e-mails, or other content. By using our service you acknowledge that Plumbline Consulting is unlikely to be aware of violations of law or other misconduct occurring over the Internet. As a user of our service, you bear full responsibility for the material received and sent via e-mail. We may have the capability to review these communications while in use and be required to disclose personal or other information when required by law, court order, governmental agency or law enforcement authority.

How may you update information?

We allow you to update all of your contact information at any time by simply e-mailing us at the following address:


A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website and that identifies repeat visitors to a website. We use cookies to improve the quality of our websites and to better understand how people interact with us. Most browsers are initially set up to accept cookies. You can reset your browser to refuse cookies or notify you when a cookie is being sent. If you reject a cookie from us, you may still use our site with the understanding that we cannot guarantee that all features or services will function as intended.


We take precautions to protect our users’ information. When users submit sensitive information via the website, the information is protected both online and off-line. Only employees who need the information to perform a specific job are granted access to personally identifiable information and billing information. Additionally, the servers on which we store personally identifiable information and billing information are kept in a secure environment. Only authorized personnel are physically allowed into the data center or access to the internal proprietary information.

Notification of changes

This Privacy Policy may change from time to time. All updates will be posted on this page.

Acceptance of these terms

If you do not agree to the terms of this Policy, please do not provide us with any information and do not use Plumbline Consulting’s websites. Your continued use of Plumbline Consulting’s websites in light of changes to this statement will signify your acceptance of the changes.

Questions regarding Privacy Policy

Questions regarding this Privacy Policy can be directed to our Customer Service Department at