Tag Archives: dynamics sl

ROI.exe has Stopped Working

When printing or print-previewing, you receive an alert that ROI.exe has stopped working.  This is most frequently seen in a Terminal Server type environment. The most common cause for this issue is that the printer being specified does not exist.  This could be because a template is being loaded that contains a printer that is […]

When an asset is transferred from one company to another, are all of the asset transactions moved as well?

The transfer option currently only works with companies that are all in the same application database. The system does not transfer each and every individual transaction line from company to company, but rather summarizes all of the transactions by type and creates an entry in the “old” and “new” based on the summarized amounts. The […]

Why is the cost of my asset incorrect in the Assets (FA.010.00) screen after doing an cost adjustment in the Asset Transactions (FA.020.00) screen?

Occasionally in the Fixed Assets module you see a scenario in which you perform a purchase increase transaction from the Asset Transaction (FA.020.00) screen but find that the cost of the asset is not correct in the Assets (FA.010.00) screen. If this is the case, you may have entered a purchase transaction manually for each […]

Failed to Retrieve Data from Database (Vendor Code: 229) when printing a report in Dynamics SL

After installing a PCL Product, you may find that next time you print a report within Dynamics SL you receive the following error message. This issue generally indicates that the access rights for the built in SL reporting user are not correct. Resolution 1: 1. Run the SL Database Maintenance Sync Ownership and Security scenario against […]

Fixed Assets How To: Reconcile Depreciation After Importing

You have decided to switch from your previous Fixed Assets system and purchase Plumbline Consulting’s Fixed Assets module.  After doing your initial import of data, it is important to reconcile the accumulated depreciation amounts that have been imported for each asset to ensure that depreciation calculation for existing assets will continue as they did in […]